The times of presentation and the check-in deadlines are mentioned on your travel document, whether you are a pedestrian passenger or on board a vehicle.
As a general rule, pedestrians must arrive 1 hour before the scheduled date of embarkation and vehicles, 1h30.
In addition, check your e-mails and your phone before leaving, the company will provide you with any additional information.
Our reception staff and the control authorities are present on the platforms as well as at the ferry terminal to direct you to your boat.
If you are pedestrian
1- Meet at the maritime station with your ID and your ticket. The receptionist will give you your personal documents, allowing you to access your installation and your coupons to exchange for your meals in the restaurant if you wanted to take advantage of the offer during your booking.
2- Once security checks have been made by the port authorities, you will have to board the shuttle that will take you to the ship.
Attention, it is forbidden to walk alone and without accreditation inside the harbor enclosures
3- Upon arrival of the arrival shuttle, the crew will guide you inside the boat. If your ticket carries your cabin access code, you can go directly to it. Otherwise, go to the info point of the ship or you will be given your access card.
If you are traveling with your vehicle
Your boarding will be done by the ship's garage where the reception staff will guide you to your parking and then to your facility.
For vehicles running on LPG, only those equipped with a safety valve are allowed on board ships. For reasons of safety and respect of the transport capacity, our staff is sometimes obliged to leave only a minimum space between the vehicles. When booking and from the beginning of the check-in operations, do not hesitate to report a handicap or possible difficulties so that the team on board can help you.
You can leave your luggage inside your vehicle. For security reasons and except in cases of force majeure, you will not have access to your vehicle during the crossing.
At the arrival of the ship, the announcements made on board will tell you the procedures to reach your vehicle or the shuttle for pedestrians.
In order to avoid pollution and unnecessary noise, motorists are asked to wait for instructions before starting the vehicles.
In general, the landing does not exceed 30 minutes.
In order to guarantee you the best quality of service and information, you are invited (at the time of your reservation) to indicate a telephone number (preferably mobile), which will enable you to be alerted to the advance of possible traffic disturbances related in particular to the meteorological conditions.
Traffic info: +33 (0)825 80 76 26 (€ 0,15 tax inclu. / mn).