Your satisfaction is our goal.
At the heart of our approach, customer satisfaction guides every action we take. We are committed to the continuous improvement of our services to enhance the customer experience before, during, and after the crossing. Passenger feedback, expectations, and needs inform our thinking and shape our development, so that together we can build an ever smoother, more reliable, and more personalized journey.
“Our priority is to offer each of our travelers — individuals, professionals or carriers — a simple, seamless and reliable experience. Every day, our teams work hand in hand to improve our services and create a lasting relationship of trust with our customers.”
Pierre Mainguy
Sales Director, CORSICA linea
Customer experience
The quality of the customer experience is at the heart of our approach. Thanks to the commitment of our teams and increasingly effective tools, we ensure that we support each passenger before, during, and after their journey. Through attentive listening and continuous improvement of our services, we aim to offer a seamless, reliable, and constantly evolving experience that meets passenger expectations.
Our goal is clear: to listen to our customers, analyze their feedback, rethink practices and evolve services – this is how we improve the onboard experience.
Loyalty programs and subscriptions
To meet the expectations and needs of our passengers, our loyalty programs and subscriptions have been designed as genuine support tools. Their aim: to offer greater flexibility, recognition, and comfort to those who travel regularly, and to allow everyone to enjoy an enhanced experience regardless of their journey.
Our loyalty programs
Designed for frequent travelers on routes to Corsica and North Africa, our loyalty programs allow us to create a lasting connection with our passengers and offer an enriched experience. They reflect our commitment to supporting our customers in a way that closely aligns with their habits and expectations.
Our subscriptions
Designed for individuals and professionals who frequently travel on the Mainland ⬌ Corsica lines, our subscriptions allow you to benefit from a preferential rate all year round.
A simple way to travel more peacefully, while enjoying a more advantageous and flexible experience.
90% of our customers are satisfied
Our dedicated teams take passenger feedback into account with a view to continuously improving their experience.
Partners of freight carriers
Every year, numerous carriers entrust us with the transport of their goods. Backed by a suitable fleet and recognized expertise in maritime freight transport, we support professionals with a constant objective: to guarantee reliable, smooth and perfectly controlled operations.
From load management to the regularity of rotations, from personalized monitoring to the optimization of port operations, our teams work closely with industry stakeholders to ensure a high-performing service, synchronized with their logistical constraints and operational requirements.
Quotation and booking
Freight service for individuals
Dedicated operational monitoring
Conveyor Loyalty Program
Regularity of rotations
A lasting relationship of trust
Placing customer satisfaction at the heart of our priorities stems from a simple conviction: every crossing must be a seamless, reliable experience that meets the expectations of those who place their trust in us. This commitment guides all our actions, from attentively listening to our passengers and partners to the continuous improvement of our services, including the training of our teams and the evolution of our tools.
Our approach is based on ongoing dialogue, analyzing your feedback, and implementing concrete solutions to improve every step of the journey—before, during, and after. By cultivating this culture of attentiveness and responsiveness, we build lasting relationships with our customers and contribute daily to making the crossing much more than just transportation: a quality experience built on trust and commitment.